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According to the 2023 Cybersecurity Breaches Survey, 32% of businesses and 24% of charities report having cybersecurity breaches or attacks in the last 12 months.

Among these cybersecurity attacks, the most common threat undoubtedly remains phishing.

What is phishing?

‘Phishing’ refers to the practice of sending fraudulent emails and other forms of communication to trick recipients into handing over sensitive information, such as

The trick with phishing scams is that the fake communications appear to come from reputable sources, which encourages receivers to do things like open an attachment, disclose passwords or download malicious software.


Phishing is one of the top cybersecurity threats that modern businesses will face today and it is becoming increasingly difficult to protect against. But that’s where our managed phishing response service comes in.

How does managed phishing response work?

Managed phishing response involves a structured approach to handling and mitigating phishing attacks within an organisation. Here’s a general overview of how these phishing services typically work:


1. Detection and monitoring: Employ advanced email filtering and monitoring systems to detect potential phishing emails.


2. Incident identification: Quickly identify and classify potential phishing incidents based on predefined criteria.

3. User reporting: Encourage employees to report suspicious emails promptly.

4. Analysis and verification: Use various techniques, including sandboxing, link analysis, and email header analysis, to confirm the phishing nature.

5. Response and mitigation: Implement measures such as email quarantine, blocking malicious links, and isolating affected systems to contain the impact.

6. User education: Provide targeted education and security awareness training for users based on the identified phishing trends so they can recognise phishing and avoid it.

7. Continuous improvement: Regularly review and update response plans based on the evolving threat landscape.


Our managed phishing response service

In order to help businesses fight against phishing, we offer a finely-tuned, first-class defence service.

We use an optimised methodology consisting of information reconnaissance, technology, and social engineers to make sure that the following attack vectors are covered:



●  Social media

●  Onsite infiltration


 Why is managed phishing response important?

Even the smallest opening or weakness in a system is enough for a hacker to compromise your entire network. All they need is a single point of attack to gain full access to confidential information, sensitive data, and company networks.

Should this occur, your organisation may encounter huge financial damage in remediation costs, as well as reputational damage. Once a data breach has occurred, it is very difficult to earn your clients’ and stakeholders’ trust back again. However, training your staff and investing in Managed Phishing Response & investing in anti-phishing solutions can help prevent the worst from happening.

Contact us

If you have any questions about any of the phishing techniques listed above, or want to find out more about how to protect your business against phishing threats, contact our team of experts.

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